Operational excellence is the term for a holistic approach whereby all processes are defined by customer needs. Our instruments for driving this concept at BLG include our Operational Training Center, our application of lean management methods, and our proactive process management. Together, these elements form the foundations of our BLG production system.
The Operational Training Center at BLG LOGISTICS provides tailored training courses based on an effective qualification system. All employees receive professional training that equips them for their work. That ensures top performance right from the start of production (SOP).
We apply the train-the-trainer principle and instruct our experienced operators in training and educational methods as well as customer and location-specific processes. This gives them the skills they need to act as multipliers in training activities. What's more, our Operational Training Center supports communication between operational trainers across locations. It is the first point of contact for the improvement of existing training courses.
Every day a little better for you. Our BLG production system delivers top results. It applies methods such as lean management concepts and standards that we systematically implement at all our locations. A range of diverse measures is designed to ensure smooth workflows:
- Shopfloor management: boosts communication flow, transparency, and rapid problem-solving
- 5S (sort, set in order, shine, standardize, and sustain): increases efficiency, quality, tidiness, cleanliness and safety with optimally organized work spaces
- Waste walk: identifies waste at its sources
- Kanban: needs-based materials flow control with high customer-orientation
- CIP (continuous improvement process): steady improvement for sustainable, fast results
- Visualization and blueprints: uniform optical standards understandable in any language
- And much more
Our lean management experts work closely with the teams at our various locations. That supports improvement and increases local expertise. Joint working groups compile new standards and exchange best-practice solutions.
Our process management is responsible for the continuous implementation of optimization potentials – proactively and with innovative solutions as well as clearly defined structures. We coordinate projects using the DMAIC principle and execute them together with our locations. DMAIC stands for the phases Define, Measure, Analyze, Improve, and Control. Proven methods identify the underlying causes of problems. Then standards are created with specific tools which eliminate the issues. The method also includes process analysis and control. To increase efficiency, manual processes are replaced by automation and technology.
