Today's wide range of clothing plus changing fashion trends with many changes in the collections over the year make logistics for products from the fashion, sports and accessories areas extremely challenging. Whether e-commerce fulfillment, brick-and mortar or multi-channel fulfillment – we develop tailor-made services for every distribution channel in B2B and B2C in the sports and fashion industry.
We carry out quality checks for you according to the AQL method, take care of warehousing of hanging and folded merchandise and guarantee excellent textile reconditioning that meets all requirements. What's more, we are your experts for efficient returns management, including processing and repackaging.
To provide perfectly coordinated processes for both hanging and folded merchandise, we rely on labeling with specially developed RFID labels. This means the stores supplied know exactly what merchandise they will receive the next day. Our customers also benefit from faster goods receipt, lower inventory costs, seamless merchandise security and error-free replenishment.
It is important that the quality of fashion items at the point of sale appeals to consumers. That is why we offer you various types of reconditioning. We draw on decades of experience in form finishing, quality checking, sewing and repair. We apply the AQL procedure in accordance with DIN ISO 2859.
In our in-house textile reconditioning shop, we extract a defined random sample of the delivered merchandise and carry out a checking procedure agreed with the customer. Included here are visual checks for surface defects and to ensure perfect seams and colors. Our specialists also check that the merchandise complies with the items ordered by comparing it with reference samples. They check for correct sizing by measuring specific dimensions and carry out special tests such as the waterproof quality of membrane textiles.
Our highly qualified textile specialists, master tailors and clothing engineers refine, repair and modify textiles according to customer wishes. They remove stains, repair by sewing, apply flock finishes, clean and iron the textiles. We ensure your merchandise looks its best.
Growing rates of returns in today's ever-expanding online business are unwelcome but unavoidable. Added to this are complaints about defective goods or goods deliveries. In all processes in our fashion logistics, we focus on fast, consumer-friendly processing in order to rebuild the satisfaction of your customers and return goods to the distribution cycle cost-efficiently.
In our transparent and fast management of returns and complaints, we use efficient processes for sorting and reprocessing in which the returns are checked and evaluated according to the specifications of the customer. At your request, we take over reconditioning to make items salable as well as the correction of defects, repackaging and any necessary disposal of defective goods. Additionally, we can provide you with the automated generation of credit notes. The services we offer in returns and complaints management also include taking care of the replacement delivery or return consignment of the defective items. This means you can rely on reverse logistics that gets you ahead.